Privacy Policy

Privacy Policy for Casino Loyalty Points

Introduction

Welcome to Casino Loyalty Points! We are dedicated to protecting your privacy and ensuring a secure digital experience while using our services. This comprehensive Privacy Policy explains how we handle personal data, in accordance with various international privacy laws. By visiting or utilizing our website at https://casino-loyalty-points.surepickspro.com (henceforth referred to as ‘our site’), you consent to the practices outlined herein.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our website and its associated subdomains.
  • Mobile applications developed by us.
  • Online services and products offered through our platform.
    Please be aware that this policy does not extend to external links or third-party platforms accessed from our site, as these entities have their own privacy policies.

Processing Activities

Your interactions with Casino Loyalty Points may involve various data processing activities, including:

  • User Accounts: When you create an account on our platform, we collect and store personal information such as your name, contact details, and login credentials.
  • Transactions: We process payment information when you make purchases or participate in loyalty programs. This includes financial data and order history.
  • Communications: You may receive communications from us via email, phone, or SMS for marketing purposes, news updates, or transactional notifications.

Personal Data Collection

We collect a range of personal data to enhance your user experience and provide tailored services. Here’s an overview:

Account and User Information:

  • Full name
  • Contact details (email, phone number)
  • Address
  • Username and password (hashed and encrypted)

Payment and Financial Details:

  • Credit/debit card numbers (partially masked)
  • Expiry dates
  • Card verification values (CVV)
  • Banking information for direct deposits or withdrawals
  • Transaction history

Purchase Behavior:

  • Shopping preferences
  • Purchase frequency
  • Order details, including items purchased and quantities
  • Shopping cart data

Device Identifiers:

  • IP addresses
  • Unique device identifiers (UDIDs or similar)
  • Browser type and version
  • Operating system information

Location Data:

  • Geographic coordinates when using our location-based services
  • Time zone preferences

Feedback and Reviews:

  • Ratings, reviews, and comments left by users
  • Responses to customer satisfaction surveys

Social Media Information:

  • User profiles from social media platforms (if linked to your account)
  • Preferences and interactions on our social media channels

Product Interaction:

  • Products viewed or added to a shopping cart
  • Product recommendations based on browsing behavior

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics data. These include:

  • Strictly Necessary Cookies: Essential for navigating our site, ensuring security, and providing basic functionality.
  • Preference Cookies: Remembering user preferences and settings to personalize content.
  • Analytics Cookies: Tracking website usage and gathering aggregated data for performance measurements.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Data Retention and Deletion

We adhere to data retention policies based on legal requirements and the purposes for which the data was collected. Once these purposes have been fulfilled, we ensure:

  • Anonymization: Where feasible, we anonymize or aggregate personal data to prevent direct identification.
  • Deletion: We securely delete or erase personal data that is no longer needed.

Data Security

The protection of your data is a top priority. We implement robust security measures to safeguard personal information:

  • Encryption: We use encryption for data at rest and in transit to protect against unauthorized access.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
  • Access Controls: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If you believe we may have collected such data by mistake, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Data Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit the processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for marketing or profiling purposes.
  • Non-Discrimination: Be free from discriminatory practices based on your exercise of data rights.

To exercise these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section. We will respond within the required time frame as per applicable laws.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage users to regularly review this policy to stay informed about how their data is handled.

Contact Us

For any queries, requests for access or correction of data, or if you wish to exercise your rights as outlined above, please contact us:

  • Email: [email protected]
  • Address: Casino Loyalty Points Data Protection Team, [Street Address], [City, Country]